Water, fire, storm, and mold — handled by one team, one process, no handoffs. We respond immediately, work directly with your insurance carrier, and rebuild your property to better than before.
Rapid extraction, structural drying, and moisture monitoring — we stop the spread before leaks become losses.
Get Help Now →Soot, smoke, and odor removal plus structural cleanup — restoring everything the fire left behind.
Get Help Now →Emergency board-up, tarping, and complete storm damage repair across the NW metroplex.
Get Help Now →If you smell it, it's spreading. Certified containment, removal, and clearance testing — done safely and to industry standards.
Get Help Now →Drywall, flooring, paint, finishes — the same team that mitigated the loss finishes the rebuild. Back to pre-loss condition, or better.
Get Help Now →Every day closed is lost revenue. Rapid on-site response, always-on dispatch, and multi-city coverage for commercial properties.
Get Help Now →All carriers · all claims · always. We document the loss, communicate directly with your adjuster, and guide you through the entire claim — so you're never stuck translating between a cleanup crew, a contractor, and an insurance company.
Talk Through Your ClaimA burst pipe at 2am, a kitchen fire, hail through the roof — we've walked hundreds of North Texas families from the worst day to a finished home.
Offices, retail, restaurants, multi-family — every day closed is lost revenue. We move fast and work around your operations.
Most restoration companies stop at cleanup and hand you to a contractor. We don't.
Reach us 24/7. We dispatch immediately and walk you through the first critical steps.
On-site assessment and emergency mitigation — extraction, board-up, drying, containment.
We document everything and deal directly with your carrier and adjuster.
The same team restores and reconstructs — from disaster to full rebuild.
Based in Decatur, serving NW DFW and the surrounding metroplex — fast.
"Platinum came to our rescue quickly when we had a leak that led to major water damage. From start to finish, Tom and his crew were professional, honest and kind — and worked directly with our insurance company. So thankful I chose Platinum!"
"Platinum was incredibly helpful during our water leak crisis. They expertly guided us through the stress, assisted with our insurance claim, and communicated directly with our adjuster."
"Platinum is my go-to for all things. They are dependable, accountable, and always stand behind their work."
Tell us what happened and a Platinum specialist will call you right away. If it's an active emergency, skip the form and call.
A Platinum specialist has been notified and will call you shortly.
Need us sooner? Call (817) 398-3118
Residential or commercial — emergency mitigation, insurance coordination, and full reconstruction from one certified team that treats your property like its own.
