01Water Damage
Every Hour Water Sits, Damage Doubles.
Rapid extraction, structural drying, and moisture monitoring. We stop the spread before leaks become losses.
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24/7 Emergency Response
Water, fire, storm and mold, handled by one team from the emergency call to the finished rebuild. For homes and businesses across North Texas.
Water, fire, storm and mold. One team, start to finish.
IICRC Certified All Insurance Carriers 5.0★ on Google Family Owned Since 2004
The Platinum Advantage
Most restoration companies stop at cleanup and hand you to a contractor. We don't. The same team handles the emergency, the insurance claim, and the rebuild.
Residential & Commercial · North Texas
Water, fire, storm and mold, plus the reconstruction that follows. For homes and businesses.
01Water Damage
Rapid extraction, structural drying, and moisture monitoring. We stop the spread before leaks become losses.
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02Fire & Smoke
Soot, smoke, and odor removal plus structural cleanup, restoring everything the fire left behind.
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03Storm & Wind
Emergency board-up, tarping, and complete storm damage repair across North Texas.
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04Mold Remediation
If you smell it, it's spreading. Certified containment, removal, and clearance testing, done safely and to industry standards.
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05Reconstruction & Remodeling
Drywall, flooring, paint and finishes. The same team that mitigated the loss finishes the rebuild. Back to pre-loss condition, or better.
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06Commercial
Every day closed is lost revenue. Rapid on-site response, always-on dispatch, and multi-city coverage for commercial properties.
Call for commercial response →Insurance Claims
All carriers, all claims. We document the loss, communicate directly with your adjuster, and guide you through the entire claim, so you're never stuck translating between a cleanup crew, a contractor, and an insurance company.
Talk Through Your ClaimOne contractor, start to finish. Here's what that means for your claim:
Who We Serve
Residential
A burst pipe at 2am, a kitchen fire, hail through the roof. We've walked hundreds of North Texas families from the worst day to a finished home.
Commercial
Offices, retail, restaurants, multi-family. Every day closed is lost revenue. We move fast and work around your operations.
How It Works
From the first call to the final walkthrough, you deal with one company.
Reach us 24/7. We dispatch immediately and walk you through the first critical steps.
On-site assessment and emergency mitigation: extraction, board-up, drying and containment.
We document everything and deal directly with your carrier and adjuster.
The same team restores and reconstructs, from disaster to full rebuild.
What Our Customers Say
"Platinum came to our rescue quickly when we had a leak that led to major water damage. From start to finish, Tom and his crew were professional, honest and kind, and worked directly with our insurance company. So thankful I chose Platinum!"
"Platinum was incredibly helpful during our water leak crisis. They expertly guided us through the stress, assisted with our insurance claim, and communicated directly with our adjuster."
"Platinum is my go-to for all things. They are dependable, accountable, and always stand behind their work."
★ 5.0 on Google, rated by North Texas homeowners & businesses
Service Area
Based in Decatur, serving NW DFW and the surrounding metroplex, fast.
Get Help Now
Tell us what happened and a Platinum specialist will call you right away. If it's an active emergency, skip the form and call.
A Platinum specialist has been notified and will call you shortly.
Need us sooner? Call (817) 929-4119
Residential or commercial: emergency mitigation, insurance coordination, and full reconstruction from one certified team.
Call now for help(817) 929-4119